Ongoing monitoring has confirmed the incident is resolved.
Posted Nov 21, 2023 - 13:04 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 21, 2023 - 10:23 AEDT
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 21, 2023 - 09:50 AEDT
Update
We are continuing to investigate this issue.
Posted Nov 21, 2023 - 09:48 AEDT
Update
We are continuing to investigate this issue.
Posted Nov 21, 2023 - 09:41 AEDT
Update
Our incident team are investigating this issue
Posted Nov 21, 2023 - 09:40 AEDT
Investigating
We are currently experiencing an issue with users verifying their email addresses. As a workaround, you can click the 'Skip' button and should be able to log in to the Whispir platform
Posted Nov 21, 2023 - 09:38 AEDT
This incident affected: Australia Region (AU Instance) (Whispir Web Application Portal), New Zealand (NZ Instance) (Whispir Web Application Portal), Australia Region (IT Instance) (Whispir Web Application Portal), Asia Region (AP Instance) (Whispir Web Application Portal), Asia Region (AP1 Instance) (Whispir Web Application Portal), and Americas Region (US Instance) (Whispir Web Application Portal).