All Systems Operational

Australia Region (AU Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Australia Region (IT Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Asia Region (AP1 Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Whatsapp Operational
Asia Region (AP Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
Email Operational
SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Emergency Maintenance - AU Regional Instance (Web Portal and API) Sep 11, 2026 20:00-21:00 AEST

Scheduled - As a part of ongoing operations, please be advised that Whispir will be performing emergency maintenance work to ensure continuity of operational stability and performance. The changes are not expected to have any operational impact and your Whispir services should remain uninterrupted during the maintenance window.

Maintenance Window Details
Date: 11 September 2026
Start Time: 20:00 AEST
Duration: 1 hours
Expected End Time: 21:00 AEST

Should any unexpected service impact occur, updates will be provided through this status page.

We appreciate your patience while we complete this work.

For assistance, please contact our Support team at support@whispir.com.
Sep 11, 2026 - 15:04 AEST

Notification of Planned Network Maintenance - One NZ Sep 13, 2026 21:00 - Sep 14, 2026 04:00 AEST

This is to notify you that mobile operator One NZ has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, network traffic will be rerouted through alternate paths to minimise the impact on customers. Although minimal to no disruption is anticipated, there remains a slight possibility of a single service interruption lasting approximately 5–10 minutes during the maintenance window.


Notification Details:

Impacted Services: MT/MO messages into One NZ Carrier

Start of Event: 2026-09-13, 23:00 NZST

End of Event: 2026-09-14 06:00 NZST


If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.
Posted on Aug 25, 2026 - 00:35 AEST

Notification of Planned Network Maintenance - One NZ Sep 20, 2026 21:00 - Sep 21, 2026 04:00 AEST

This is to notify you that mobile operator One NZ has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, network traffic will be rerouted through alternate paths to minimise the impact on customers. Although minimal to no disruption is anticipated, there remains a slight possibility of a single service interruption lasting approximately 5–10 minutes during the maintenance window.


Notification Details:

Impacted Services: MT/MO messages into One NZ Carrier

Start of Event: 2026-09-20, 23:00 NZST

End of Event: 2026-09-21, 06:00 NZST


If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.
Posted on Aug 25, 2026 - 00:36 AEST

Notification of Planned Network Maintenance - One NZ Sep 27, 2026 21:00 - Sep 28, 2026 04:00 AEST

This is to notify you that mobile operator One NZ has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, network traffic will be rerouted through alternate paths to minimise the impact on customers. Although minimal to no disruption is anticipated, there remains a slight possibility of a single service interruption lasting approximately 5–10 minutes during the maintenance window.


Notification Details:

Impacted Services: MT/MO messages into One NZ Carrier

Start of Event: 2026-09-27, 23:00 NZST

End of Event: 2026-09-28, 06:00 NZST


If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.
Posted on Aug 25, 2026 - 00:38 AEST

Notification of Planned Network Maintenance - One NZ Oct 4, 2026 21:00 - Oct 5, 2026 04:00 AEDT

This is to notify you that mobile operator One NZ has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, network traffic will be rerouted through alternate paths to minimise the impact on customers. Although minimal to no disruption is anticipated, there remains a slight possibility of a single service interruption lasting approximately 5–10 minutes during the maintenance window.


Notification Details:

Impacted Services: MT/MO messages into One NZ Carrier

Start of Event: 2026-10-04, 23:00 NZST

End of Event: 2026-10-05, 06:00 NZST


If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.
Posted on Aug 25, 2026 - 00:40 AEST

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Notification of Planned Network Maintenance - XOX Malaysia
Completed - The scheduled maintenance has been completed.
Sep 9, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 03:00 AEST
Scheduled - This is to notify you that mobile operator XOX Malaysia has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, all services will be impacted. No other network destinations are affected by this event

Start Datetime: 2026-09-09, 01:00 GMT+8
End Datetime: 2026-09-09, 05:00 GMT+8
Services impacted: All services towards XOX, Malaysia


If you have any questions or concerns, please don’t hesitate to contact our support team at support@whispir.com.
Aug 28, 16:56 AEST

Sep 8, 2026

AP1 Instance - Email Delivery Degredation
Resolved - The issue impacting email delivery has been fully restored.
Sep 8, 19:22 AEST
Investigating - We have identified an issue affecting email delivery in the AP1 instance. Our team is actively investigating the root cause and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available.

If you need any assistance while we work through this issue, please don’t hesitate to contact our support team at support@whispir.com.
Sep 8, 18:29 AEST
Notification of Planned Network Maintenance - XOX Malaysia
Completed - The scheduled maintenance has been completed.
Sep 8, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 03:00 AEST
Scheduled - This is to notify you that mobile operator XOX Malaysia has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, all services will be impacted. No other network destinations are affected by this event

Start Datetime: 2026-09-08, 01:00 GMT+8
End Datetime: 2026-09-08, 05:00 GMT+8
Services impacted: All services towards XOX, Malaysia


If you have any questions or concerns, please don’t hesitate to contact our support team at support@whispir.com.
Aug 28, 16:54 AEST
Notification of Planned Network Maintenance
Completed - The scheduled maintenance has been completed.
Sep 8, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 23:00 AEST
Scheduled - This is to notify you that one of our provider has informed us that there will be an urgent planned maintenance activity on one of their core network switches.

Please be informed that SMPP binds could fluctuate for a brief duration during this activity window.


Notification Details:

Impacted Services: SMS

Start of Event: 2026-09-07 23:00 AEST

End of Event: 2026-09-08 00:00 AEST


If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.
Sep 7, 17:28 AEST

Sep 7, 2026

Notification of Planned Network Maintenance - One NZ
Completed - The scheduled maintenance has been completed.
Sep 7, 04:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 21:00 AEST
Scheduled - This is to notify you that mobile operator One NZ has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, network traffic will be rerouted through alternate paths to minimise the impact on customers. Although minimal to no disruption is anticipated, there remains a slight possibility of a single service interruption lasting approximately 5–10 minutes during the maintenance window.


Notification Details:

Impacted Services: MT/MO messages into One NZ Carrier

Start of Event: 2026-09-06, 23:00 NZST

End of Event: 2026-09-07 06:00 NZST


If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.
Aug 25, 00:29 AEST

Sep 6, 2026

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Notification of Planned Network Maintenance - XOX Malaysia
Completed - The scheduled maintenance has been completed.
Sep 2, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 03:00 AEST
Scheduled - This is to notify you that mobile operator XOX Malaysia has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, all services will be impacted. No other network destinations are affected by this event

Start Datetime: 2026-09-02, 01:00 GMT+8
End Datetime: 2026-09-02, 05:00 GMT+8
Services impacted: All services towards XOX, Malaysia


If you have any questions or concerns, please don’t hesitate to contact our support team at support@whispir.com.
Aug 28, 16:53 AEST

Sep 1, 2026

Notification of Planned Network Maintenance - XOX Malaysia
Completed - The scheduled maintenance has been completed.
Sep 1, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 03:00 AEST
Scheduled - This is to notify you that mobile operator XOX Malaysia has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, all services will be impacted. No other network destinations are affected by this event

Start Datetime: 2026-09-01, 01:00 GMT+8
End Datetime: 2026-09-01, 05:00 GMT+8
Services impacted: All services towards XOX, Malaysia


If you have any questions or concerns, please don’t hesitate to contact our support team at support@whispir.com.
Aug 28, 16:47 AEST

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

AU Instance - Upcoming Scheduled Maintenance Notification
Completed - The scheduled maintenance has been completed.
Aug 28, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 23:00 AEST
Update - We are writing to inform you that the upcoming maintenance window in AU region has been postponed.

Original Date/Time: 30 July 2026, 23:00 AEST
New Date/Time: 27 August 2026, 23:00 AEST

If you have any questions or concerns, please don’t hesitate to contact our support team at support@whispir.com.
Jul 28, 22:15 AEST
Scheduled - We wish to inform you that Whispir is scheduled for planned maintenance in your region.

Maintenance Window
Start Date & Time: 30 July 2026, 23:00 AEST
End Date & Time: 31 July 2026, 02:00 AEST
Duration: Up to 3 hours

What to Expect
During this time, our platform (Web, API) and messaging services (SMS, Email, Voice) will remain available. However, you may notice brief or intermittent delays as we upgrade services in the early stages of the maintenance. We’ve taken steps to minimise any disruption, and in most cases, you should experience no noticeable impact.

This maintenance is part of our ongoing commitment to improving the performance, security, and reliability of our services.

If you have any questions or concerns, please don’t hesitate to contact our support team at support@whispir.com.
Jul 7, 19:31 AEST
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