Whispir - Status Status

System Status

All Systems Operational

Australia Region (AU Instance) Operational

Whispir API Operational

Whispir Web Application Portal Operational

SMS Operational

Email Operational

Australia Region (IT Instance) Operational

Whispir API Operational

Whispir Web Application Portal Operational

SMS Operational

Email Operational

New Zealand (NZ Instance) Operational

Whispir API Operational

Whispir Web Application Portal Operational

SMS Operational

Email Operational

Asia Region (AP1 Instance) Operational

Whispir API Operational

Whispir Web Application Portal Operational

SMS Operational

Email Operational

Whatsapp Operational

Asia Region (AP Instance) Operational

Whispir API Operational

Whispir Web Application Portal Operational

Email Operational

SMS Operational

Americas Region (US Instance) Operational

Whispir API Operational

Whispir Web Application Portal Operational

SMS Operational

Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance - AP1 Region Jul 29, 2024 07:00-10:00 AEST

We want to inform you that Whispir is scheduled to perform planned maintenance in the AP1 region on July 29, 2024, from 07:00 to 10:00 AEST.

During this maintenance window, there may be some service downtime and minor disruptions. Our dedicated team will work diligently to ensure that the maintenance is completed as quickly as possible and will make every effort to minimise the planned downtime. We will provide updates on our progress throughout the maintenance period. We expect a minor outage, which may result in minimal disruptions. If this impacts your services, we highly recommend that you take the necessary actions.

If you have any questions or concerns regarding this upcoming maintenance, please do not hesitate to contact us at support@whispir.com.
Posted on Jul 15, 2024 - 13:36 AEST

Scheduled Maintenance - AU Region Aug 6, 2024 20:00-23:00 AEST

We want to inform you that Whispir is scheduled to perform planned maintenance in the AU region on August 6, 2024 from 20:00-23:00 AEST

During this maintenance window, there may be some service downtime and minor disruptions. Our dedicated team will work diligently to ensure that the maintenance is completed as quickly as possible and will make every effort to minimise the planned downtime. We will provide updates on our progress throughout the maintenance period. We expect a minor outage, which may result in minimal disruptions. If this impacts your services, we highly recommend that you take the necessary actions.

If you have any questions or concerns regarding this upcoming maintenance, please do not hesitate to contact us at support@whispir.com.
Posted on Jul 23, 2024 - 15:00 AEST

Past Incidents

Jul 28, 2024

No incidents reported today.

Jul 27, 2024

No incidents reported.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

Message delivery delays observed in Asia Pacific Region (AP1)

Resolved - This incident has been resolved.
Jul 25, 11:03 AEST

Monitoring - We recently experienced a brief period during which we had some issues with message delivery and processing of DLR from downstream providers. After conducting assessments and testing, it has been confirmed that the service has returned to normal. We will continue to monitor our environments and will report back if any action is required. If you have any enquiries, please reach out to the support team at support@whispir.com.
Jul 24, 13:54 AEST

Investigating - We are currently experiencing delays in message delivery within the Asia Pacific region. Our response teams are working diligently to resolve the issue as swiftly as possible. Thank you for your patience and understanding during this time.
Jul 24, 13:41 AEST

Jul 24, 2024

Jul 23, 2024

No incidents reported.

Jul 22, 2024

Intermittent 'Forbidden' Error Encountered During Login to NZ Instance

Resolved - This incident has been resolved.
Jul 22, 22:02 AEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 19:55 AEST

Identified - We have identified intermittent login issues on the NZ instance, resulting in users encountering errors sporadically. Our response teams are working to resolve the issue as quickly as possible.
Jul 22, 12:45 AEST

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.