All Systems Operational

Australia Region (AU Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Australia Region (IT Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Asia Region (AP1 Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Whatsapp Operational
Asia Region (AP Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
Email Operational
SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Notification of Whispir Web Portal Access Update Oct 14, 2026 18:00-19:00 AEDT

On 14th of October 2026, we will retire identity.whispir.com, a legacy address that was previously part of our login service. After that date, visiting it will redirect you to the Whispir public website whispir.com.

Do I need to do anything?
Most customers don't. Log in as you normally do, use your regional Whispir address:

Australia - au.whispir.com
Asia Pacific - ap.whispir.com
Asia Pacific 1 - ap1.whispir.com
IT - app.whispir.it

If you've bookmarked identity.whispir.com, please update the bookmark to your regional address. If your organization restricts access to specific domains, you can remove identity.whispir.com from your allowed list after 14th of October 2026. Please keep your regional Whispir address allowed.

What isn't changing
Your usernames, passwords and multi-factor authentication stay the same. Whispir API integrations are not affected.

If you have any questions or concerns, please don’t hesitate to contact our support team at support@whispir.com.
Posted on Oct 09, 2026 - 16:19 AEDT

Notification of Planned Network Maintenance Oct 20, 2026 22:00 - Oct 21, 2026 02:00 AEDT

This is to notify you that one of our providers has informed us that there will be an upcoming planned maintenance activity on their network firewalls towards Australia.

Please be informed that during this period, MT messages will be intermittent towards this destination. No other network destinations are affected by this event.

Notification Details:

Impacted Services: SMS

Start of Event: 2026-10-20 22:00 AEDT

End of Event: 2026-10-21 02:00 AEDT

If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.
Posted on Oct 08, 2026 - 19:40 AEDT

Oct 10, 2026

No incidents reported today.

Oct 9, 2026

AU Region - Web Portal Access
Resolved - We observed a brief intermittent issue impacting access to the web portal in the Australian instance. This issue has been resolved, and we are continuing to monitor the service closely to ensure everything is functioning as expected.

Start Time: 16:58 AEDT 09/10/2026
End Time: 17:03 AEDT 09/10/2026

If you have any questions or concerns, please contact our support team at support@whispir.com.
Oct 9, 17:22 AEDT

Oct 8, 2026

AU Instance - Email Delivery Degredation
Resolved - The issue affecting email delivery within the AU instance has been successfully resolved. Email services are now operating normally, and delivery performance has returned to expected levels.

If you have any questions or concerns, please contact our support team at support@whispir.com.
Oct 8, 20:29 AEDT
Monitoring - We have identified and resolved an issue affecting email delivery within the AU instance. While services have been restored, we are continuing to closely monitor the environment to ensure email delivery performance remains stable and operates as expected.

If you need any assistance while we work through this issue, please don’t hesitate to contact our support team at support@whispir.com.
Oct 8, 20:12 AEDT

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

Notification of Planned Network Maintenance - One NZ
Completed - The scheduled maintenance has been completed.
Oct 5, 04:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 21:00 AEDT
Scheduled - This is to notify you that mobile operator One NZ has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, network traffic will be rerouted through alternate paths to minimise the impact on customers. Although minimal to no disruption is anticipated, there remains a slight possibility of a single service interruption lasting approximately 5–10 minutes during the maintenance window.


Notification Details:

Impacted Services: MT/MO messages into One NZ Carrier

Start of Event: 2026-10-04, 23:00 NZST

End of Event: 2026-10-05, 06:00 NZST


If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.
Aug 25, 00:40 AEST

Oct 4, 2026

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

AU Instance - Email Delivery Issues
Resolved - The issue affecting email delivery has been resolved, and mail services have been restored.

If you have any questions or concerns, please contact our support team at support@whispir.com.
Sep 28, 12:00 AEST
Investigating - We have identified an issue impacting mail delivery for some users. Our team is actively investigating and working with the highest priority to restore service as quickly as possible.

If you have any questions or concerns, please contact our support team at support@whispir.com.
Sep 28, 11:26 AEST
Notification of Planned Network Maintenance - One NZ
Completed - The scheduled maintenance has been completed.
Sep 28, 04:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 21:00 AEST
Scheduled - This is to notify you that mobile operator One NZ has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, network traffic will be rerouted through alternate paths to minimise the impact on customers. Although minimal to no disruption is anticipated, there remains a slight possibility of a single service interruption lasting approximately 5–10 minutes during the maintenance window.


Notification Details:

Impacted Services: MT/MO messages into One NZ Carrier

Start of Event: 2026-09-27, 23:00 NZST

End of Event: 2026-09-28, 06:00 NZST


If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.
Aug 25, 00:38 AEST

Sep 27, 2026

Sep 26, 2026

No incidents reported.

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