All Systems Operational

Australia Region (AU Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Australia Region (IT Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Asia Region (AP1 Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Whatsapp Operational
Asia Region (AP Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
Email Operational
SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 24, 2026

No incidents reported today.

Oct 23, 2026

PHP Vulnerability Update - Whispir Platform Not Affected
Completed - The scheduled maintenance has been completed.
Oct 23, 15:14 AEDT
Scheduled - We would like to inform you about recently disclosed critical security vulnerabilities affecting the PHP programming language, identified as CVE-2026-109618 and CVE-2026-109619. These vulnerabilities may expose affected systems to remote code execution.

Following our security assessment, we confirm that Whispir platform is not affected by these vulnerabilities.

The security and integrity of our platform, as well as the protection of our customers' data, remain our top priorities. Our team continues to monitor relevant security advisories and assess potential risks to ensure that appropriate preventive measures are maintained.

What this means for you
- Our platform is not impacted by the reported PHP vulnerabilities.
- No action is required from you in relation to these specific vulnerabilities affecting our platform.
- We will continue to monitor the situation and take appropriate measures should any further security concerns arise.

We understand the importance of maintaining a secure and reliable platform, and we remain committed to protecting your data and ensuring service continuity.

Should you have any questions or require further clarification, please contact our support team.

Thank you for your continued trust and confidence in our platform.
Oct 22, 13:53 AEDT

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Notification of Planned Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 22:00 AEDT
Scheduled - This is to notify you that one of our providers has informed us that there will be an upcoming planned maintenance activity on their network firewalls towards Australia.

Please be informed that during this period, MT messages will be intermittent towards this destination. No other network destinations are affected by this event.

Notification Details:

Impacted Services: SMS

Start of Event: 2026-10-20 22:00 AEDT

End of Event: 2026-10-21 02:00 AEDT

If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.
Oct 8, 19:40 AEDT

Oct 20, 2026

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Notification of Whispir Web Portal Access Update
Completed - The scheduled maintenance has been completed.
Oct 14, 19:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 18:00 AEDT
Scheduled - On 14th of October 2026, we will retire identity.whispir.com, a legacy address that was previously part of our login service. After that date, visiting it will redirect you to the Whispir public website whispir.com.

Do I need to do anything?
Most customers don't. Log in as you normally do, use your regional Whispir address:

Australia - au.whispir.com
Asia Pacific - ap.whispir.com
Asia Pacific 1 - ap1.whispir.com
IT - app.whispir.it

If you've bookmarked identity.whispir.com, please update the bookmark to your regional address. If your organization restricts access to specific domains, you can remove identity.whispir.com from your allowed list after 14th of October 2026. Please keep your regional Whispir address allowed.

What isn't changing
Your usernames, passwords and multi-factor authentication stay the same. Whispir API integrations are not affected.

If you have any questions or concerns, please don’t hesitate to contact our support team at support@whispir.com.
Oct 9, 16:19 AEDT

Oct 13, 2026

AU Region - Web Portal Access
Resolved - We observed a brief intermittent issue impacting access to the web portal in the Australian instance. This issue has been resolved, and we are continuing to monitor the service closely to ensure everything is functioning as expected.

Start Time: 12:53 AEDT 13/10/2026
End Time: 12:58 AEDT 13/10/2026
Duration: 5 minutes

If you have any questions or concerns, please contact our support team at support@whispir.com.
Oct 13, 13:24 AEDT

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

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