Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 16, 2023 - 07:00 AEDT
Scheduled
We're upgrading our systems.
We are making some important system upgrades in the AP1 region for added functionality and operational efficiency.
What is the expected duration of the maintenance window? - 7:00 to 07:30 AEDT (30 minutes)
Will there be a service interruption, and do you need to do anything? - Whispir's services will not be available during the planned maintenance window, however, any content scheduled or in-progress during this change window will recommence once services are restored.
What if I have messages that should be sent during this time? - They will be sent as soon as services are restored. - If you need assistance, please get in touch with your Customer Success Manager or our Support Team, who will be happy to help.
How do we know the change has been completed successfully? - You will receive a notification during and after the change has been completed. Once we have completed the change, you will be able to log in to the Whispir platform, and the Whispir API endpoints will become available.
Do you need to do any Post Verification Testing (PVT)? - Whispir will perform a series of operational tests (PVT) after the change is complete. However, we recommend that customers run their own PVT and contact our support team if they have any issues.
Don't hesitate to get in touch with our support team if you have any issues or questions regarding this upcoming maintenance activity.
Posted Jan 31, 2023 - 16:09 AEDT
This scheduled maintenance affected: Asia Region (AP1 Instance) (Whispir API, Whispir Web Application Portal, SMS, Email).