Increase in API Errors observed in the Australian (AU) Region

Incident Report for Whispir - Status

Resolved

Following our proactive actions to address the error responses on the Whispir API, we're pleased to report that service has stabilized. Our efforts to mitigate these errors have been successful, resulting in improved performance and reliability.

Posted Apr 04, 2024 - 20:41 AEDT

Monitoring

A fix has been implemented, and we're closely monitoring the results.

Posted Apr 04, 2024 - 19:12 AEDT

Investigating

We have noticed a significant rise in API errors in the AU Region over the past few hours. Our team is actively investigating the source of the issue and will provide further information and next steps within the hour. If you are experiencing any impact due to these errors, please get in touch with our support team at support@whispir.com.

Posted Apr 04, 2024 - 18:58 AEDT

This incident affected: Australia Region (AU Instance) (Whispir API).