The issue affecting message delivery within the New Zealand region has been resolved.
If you require any assistance or have further questions, please contact our Support team at support@whispir.com.
Posted May 25, 2026 - 17:47 AEST
Monitoring
Dear Customer,
We have observed improvements in system performance; however, the issue remains intermittent. Our team continues to actively monitor and is conducting further tests to ensure full resolution. We will provide additional updates as soon as more information becomes available.
If you have any questions or concerns, please contact our support team at support@whispir.com.
Posted May 25, 2026 - 17:15 AEST
Update
Dear Customer,
We have observed improvements in service performance; however, message delivery continues to be intermittently impacted. Our team is actively monitoring the situation and working closely with our provider to fully resolve the issue.
We will provide further updates as more information becomes available.
If you have any questions or concerns, please contact our support team at support@whispir.com.
Posted May 25, 2026 - 12:24 AEST
Update
Dear Customer,
We are continuing to work with our providers. The issue has been identified, and recovery efforts are currently underway.
If you have any questions or concerns, please contact our support team at support@whispir.com.
Posted May 25, 2026 - 11:32 AEST
Identified
Dear Customers,
We are currently aware of an issue that is intermittently impacting message delivery within the New Zealand region. Our team is actively monitoring the situation and working closely with our service providers to assess the scope and impact of the issue.
If you have any questions or concerns, please contact our support team at support@whispir.com.
Posted May 25, 2026 - 11:12 AEST
This incident affected: Australia Region (AU Instance) (Whispir API, SMS, Email).