Initial Incident Notification

Incident Report for Whispir - Status

Resolved

This incident has been resolved.

Posted Dec 06, 2023 - 13:30 AEDT

Update

We are continuing to investigate this issue.

Posted Dec 06, 2023 - 12:59 AEDT

Investigating

Please note that we are currently investigating an issue related to SMS delivery in AP and AP1 region. The required operational teams have been engaged to investigate this as a matter of priority. We will provide further updates here within 30 minutes.

Posted Dec 06, 2023 - 12:59 AEDT

This incident affected: Asia Region (AP Instance) (Whispir API, SMS) and Asia Region (AP1 Instance) (Whispir API, SMS).