System Status

All Systems Operational

Australia Region (AU Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Australia Region (IT Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
New Zealand (NZ Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Asia Region (AP1 Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Whatsapp Operational
Asia Region (AP Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
Email Operational
SMS Operational
Americas Region (US Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance - AU Region Jun 2, 2025 23:00 - Jun 3, 2025 01:30 AEST

Update - Please note that we have updated the schedule for our upcoming maintenance activity. Kindly review the revised details below.

Scheduled Maintenance Notification:
As part of our ongoing commitment to improving system performance and reliability, we will be performing scheduled maintenance on our database.

Maintenance Schedule:
Date: June 2, 2025
Time: 11:00 PM AEST
Duration: Approximately 2 hours and 30 minutes

We do not anticipate any service disruptions during this time. All systems are expected to remain fully operational throughout the maintenance window.

We appreciate your understanding and continued support as we work to enhance your experience. If you have any questions or concerns, please don’t hesitate to contact our support team at support@whispir.com.

Thank you,
The Whispir Team
May 16, 2025 - 15:51 AEST
Scheduled - To avoid confusion, the originally scheduled maintenance activity details have been removed, as the activity has been rescheduled. Please refer to the updated timings provided.
Apr 18, 2025 - 08:51 AEST

Scheduled Maintenance - Australian AU region Jun 18, 2025 00:00-03:00 AEST

We’re committed to continuously improving the performance, scalability, and reliability of our platform. As part of this commitment, we will be conducting a series of scheduled maintenance upgrades this year.

Upcoming Maintenance Window

Date: June 18, 2025
Time: 00:00 – 03:00 AEST

Impact: Our Australian based AU Platform and messaging channels will be unavailable during this time.

To ensure minimal disruption, we recommend customers who plan to send messages during this window have a Business Continuity Plan (BCP) in place. This maintenance is considered scheduled downtime.

We appreciate your understanding and support as we work to deliver a faster, more secure, and stable experience. If you have any questions, please contact our support team at support@whispir.com.

Thank you,
The Whispir Team
Posted on May 16, 2025 - 19:41 AEST
May 19, 2025

No incidents reported today.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025
Web and API services intermittently impacted on the Australian Region (AU)
Resolved - At approximately 7:30 AM, we experienced an unexpected event that impacted our API and web-based services in the Australian (AU) region. Our team promptly identified the issue and took corrective actions, successfully restoring services.

If you have any questions or continue to experience problems, please reach out to our support team at support@whispir.com.
May 14, 07:30 AEST
May 13, 2025
Web and API services intermittently impacted on the Australian Region (AU)
Resolved - We would like to share an update that this incident has now been resolved, and all services are fully operational.

If you experience any issues or have concerns, please raise a ticket with our support team at support@whispir.com.

Thank you for your patience.
May 13, 18:44 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 18:34 AEST
Investigating - We are continuing to investigate this issue.
May 13, 18:29 AEST
Identified - We want to keep you informed that our team has identified the root cause of the current issue and is working diligently to implement a fix as quickly and safely as possible.

At this time, we are also observing intermittent disruptions to our API services and the web portal remains unavailable. We understand how this may impact your operations, and we sincerely apologize for the inconvenience.
May 13, 18:27 AEST
Update - We are continuing to investigate this issue.
May 13, 17:20 AEST
Investigating - We are currently experiencing an issue in the AU region affecting portal and api services. Our team is actively investigating the root cause and working towards a resolution as quickly as possible.

We will provide updates as soon as more information becomes available. Thank you for your patience.
May 13, 16:45 AEST
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025
Issues identified with services in our Americas Region (US)
Resolved - This incident has been resolved.
May 5, 17:08 AEST
Monitoring - We have restored all impacted services and are currently reviewing the event. We will continue to monitor our systems closely.
May 5, 16:27 AEST
Identified - We have become aware of an intermittent issue affecting our services in the Americas region (US). We have taken corrective actions to restore services, but we wanted to inform you about the fault that occurred.

If you have any questions or concerns, please feel free to reach out to our team at support@whispir.com.
May 5, 13:45 AEST
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