All TLS 1.2 enforcement project activities are now completed. Thank you to all customers for your engagement over the past months and for taking the required steps to improve the security posture of the Whispir platform.
Posted Nov 02, 2022 - 13:18 AEDT
Scheduled
***OCTOBER PROJECT UPDATE***
We're upgrading our systems.
We're making some important system upgrades to the TLS (SSL) protocol versions that Whispir supports for our REST APIs. These include several enhancements to improve REST API's security and reliability and implement new TLS security standards. This work is part of our TLS program of work mentioned in earlier communications.
This maintenance activity is the final phase of our security improvement work (Phase 2), which will consist of permanently enforcing the minimum TLS 1.2 version for all API accesses across all regional endpoints. Please understand that customers using TLS v1.0 or v1.1 will not be able to access API endpoints. We will also be decommissioning our three deprecated legacy API endpoints, at which point these legacy systems will no longer be accessible.
Legacy Endpoints - Deactivation of legacy endpoints - Impacted regions: All - 18 October 2022, 22:00 UTC (previously 11-Oct-22)
Current (Regional Endpoints) - Enforcement of at least TLS v1.2
- Impacted regions: IT, AP, AP1, US, NZ, EDU - 11 October 2022, 22:00 UTC
- Impacted regions: AU - 26 October 2022, 22:00 UTC (previously 11-Oct-22)
These activities are not expected to impact the operations of your Whispir services. You should not be interrupted if you have successfully implemented the necessary actions described in Whispir's support article below.
What will we be doing? As part of this change, we will do the following. - We will permanently enforce the minimum version TLS 1.2 for all API access across all regional endpoints. - In addition, as part of this change, we will also decommission our three deprecated legacy API endpoints
For more detailed information on the upcoming changes and what to do, see this support article from Whispir:
If you have any problems or questions regarding this upcoming maintenance activity, please get in touch with our support team.
Posted Oct 12, 2022 - 09:00 AEDT
This scheduled maintenance affected: Australia Region (AU Instance) (Whispir API), New Zealand (NZ Instance) (Whispir API), Australia Region (IT Instance) (Whispir API), Asia Region (AP Instance) (Whispir API), Asia Region (AP1 Instance) (Whispir API), and Americas Region (US Instance) (Whispir API).